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Blissology Privacy Policy

 

This Privacy Policy applies to all personal information collected by Blissology Pty Ltd via the website located at https://www.blissology.com.au.

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1. What is “personal information”?

(a) The Privacy Act 1988 (Cth) defines "personal information" as information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.

(b) If the information does not identify you or enable your identity to be reasonably ascertained, it will generally not be considered “personal information” and will not be subject to this policy.

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2. What information do we collect?

The types of personal information we collect will depend on your interactions with our website and services. This may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Other details voluntarily provided via contact forms, event registrations, bookings, or subscription sign-ups
     

3. How we collect your personal information

(a) We collect personal information you provide directly when you:

  • Complete a contact or booking form

  • Subscribe to our newsletter

  • Register for events, classes, or programs

  • Participate in surveys or feedback forms

(b) We may also collect information automatically through your use of the website via cookies or analytics tools (e.g. Google Analytics). This may include data such as browser type, IP address, referring URLs, and pages visited. These data do not usually identify you personally.

(c) Cookies and tracking technologies
We use cookies and analytics tools to improve your browsing experience, monitor website performance, and better understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer, but some features of our site may not function properly without them.

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4. Purpose of collection

(a) We collect your personal information to:

  • Provide you with information, services, or products

  • Improve your experience on our website

  • Communicate with you regarding upcoming events, classes, or special offers

  • Conduct internal research and analysis

  • Comply with legal obligations

(b) Your personal information may be disclosed to service providers who assist us in operating the website or delivering services, such as web hosting, email marketing platforms, analytics services, or booking systems.

(c) By engaging with our website or providing your personal details, you consent to receiving direct marketing communications from Blissology. You may unsubscribe at any time via the links provided in our communications.
 

5. Access and correction

Under the Australian Privacy Principles (APPs), you may request access to or correction of your personal information that we hold. Please contact us at the email address provided below. We will respond to your request within a reasonable time.
 

6. Complaint procedure

If you have concerns about how we manage your personal information, please contact us using the details below. All complaints will be reviewed by our Privacy Officer, and we will work with you to resolve any issues. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
 

7. Overseas disclosure

Your personal information will not be transferred or disclosed to recipients outside Australia unless:

  • It is necessary for delivering a requested service (e.g. via a third-party international platform); or

  • You have provided express consent.

Please note that such overseas recipients may not be bound by Australian privacy laws.
 

8. GDPR (for EU-based visitors)

Blissology does not actively market to, or monitor the behaviour of, individuals in the European Union. As such, the General Data Protection Regulation (GDPR) is not intended to apply to the use of this website. If this changes in future, we will update this policy accordingly.
 

9. Security of your personal information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
 

10. Data retention

We retain your personal information only for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, or enforce our agreements. After this time, we securely delete or anonymise your data.
 

11. Children’s privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from them. If you believe we may have inadvertently collected such information, please contact us so we can promptly delete it.
 

12. How to contact us about privacy

If you have any questions or concerns about your privacy, would like to access or correct your information, or would like to make a complaint, please contact:

Privacy Officer – Blissology Pty Ltd
📧 Email: info@blissology.com.au
📮 Postal:
Shop 2, Strand Arcade
176 Leura Mall
LEURA NSW 2780

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